Poland Business Etiquette for Brits
When it comes to business, Poland and the UK might seem close on the map, but they’re often worlds apart in the meeting room. If you’re a British entrepreneur or executive heading to Poland for a business meeting, knowing the unwritten rules can make or break your first impression—and your business deal. Here are six insider tips to help you succeed in Poland’s dynamic market.
1. Take Formality Seriously
First impressions are everything in Poland. Forget the casual “Hi” and relaxed dress code you might get away with in London. In Poland, start with a formal greeting—a firm handshake and direct eye contact. Men should opt for a classic suit and tie, while women are expected to dress in smart, professional attire. Looking the part shows you respect your Polish counterparts.
2. Never Be Late
Polish professionals value punctuality. Arriving late is not just a minor faux pas; it can be seen as disrespectful and careless. Always aim to arrive a few minutes early. Set a reminder if you have to. Being on time signals that you’re reliable and serious about business.
3. Build Relationships Beyond the Meeting Table
Poles do business with people they trust. Before talking contracts, your Polish colleagues may want to know a little about you as a person. Don’t be surprised if they ask about your family, your hobbies, or where you grew up. This isn’t small talk—it’s the foundation of a partnership. Be open and authentic. The more you invest in the relationship, the better the business outcome.
4. Mind Your Language (Literally)
Most Polish businesspeople speak good English but making the effort to learn a few Polish phrases goes a long way. Try a simple “Dzień dobry” (Good morning) or “Dziękuję” (Thank you). It’s appreciated and shows cultural respect. In meetings, be clear and get to the point—Polish professionals prefer direct, unambiguous communication.
5. Respect the Hierarchy
In many Polish companies, business is still done by the book. Decisions usually come from the top, so you may be dealing directly with senior management. Always address people by their titles, unless invited to do otherwise. Showing proper respect for authority and experience will help you navigate negotiations more smoothly.
6. Be Ready for Social Invitations
Business meetings in Poland don’t always end when you leave the office. Expect to be invited for lunch or dinner. These are valuable opportunities to strengthen the relationship in a more informal setting. Declining without a good reason can be seen as disinterest. So, say “yes,” and use the time to get to know your counterparts better.
Final Thoughts
The economic partnership between the United Kingdom and Poland isn’t new—it dates back to the 16th century, when official trade routes first connected our nations. While the business landscape has evolved over centuries, it’s worth remembering the historical bonds that underpin today’s relationships. From the Polish pilots who fought alongside the RAF during the Battle of Britain to the unique legacy preserved at RAF Ingham Heritage Centre, these shared moments of history still shape the way we work together.
Being aware of this heritage—and showing respect for it—can make a real difference in your business dealings. In Poland, professionalism, punctuality, and a willingness to connect on a personal level are your best tools for lasting success.